Product help

Get the job done in EquipFlow.

Focused instructions for setup, rental work, dispatch, returns, Yard readiness, billing, and QuickBooks.

Search by task, product area, or the words you see in EquipFlow.

Filter by category

12 articles

Getting Started

Start with Yard Ready

Use the owner-only setup hub to see what is ready, what still needs attention, and where to continue your EquipFlow setup.

Read article →

Getting Started

Set up your company and default yard

Add the company identity and home-yard details that EquipFlow uses across operations and customer documents.

Read article →

Equipment & Availability

Create your equipment catalog and first units

Build the Category → Product → Unit structure, then add the physical machines your team rents.

Read article →

Equipment & Availability

Check availability and understand why a unit is unavailable

Check a rental window, then follow assignment, possession, yard, or service facts when a machine cannot be promised.

Read article →

Quotes & Rentals

Create and send a quote

Build a priced offer with the right customer, site, dates, and equipment, then send or share it with the customer.

Read article →

Quotes & Rentals

Create and confirm a rental

Create the rental, review its risks, and confirm the order without confusing confirmation with possession.

Read article →

Quotes & Rentals

Assign equipment to a rental

Attach a specific unit to a rental line after confirming it can cover the requested dates.

Read article →

Dispatch & Returns

Schedule and complete dispatch work

Create a delivery, pickup, or transfer, assign the work, and record the movement and proof needed to complete it.

Read article →

Dispatch & Returns

Mark equipment off rent and schedule pickup

Record the customer’s call-off and billing cutoff, then create the pickup work needed to recover the equipment.

Read article →

Yard & Inspections

Return, inspect, and make equipment rent-ready

Receive a returned unit, record its condition, complete the required inspection, and clear Yard or service blockers before certifying availability.

Read article →

Billing & QuickBooks

Create and send an invoice

Turn eligible rental work into a draft, review the billable dates, quantities, rates, and customer details, then send the invoice.

Read article →

Billing & QuickBooks

Use Billing with or without QuickBooks and recover sync problems

Keep billing in EquipFlow whether QuickBooks is disconnected or connected, and follow the displayed recovery path when a sync needs attention.

Read article →

Still need a person?

Support can help with the record or workflow in front of you.