Terms of service.

The terms for EquipFlow subscriptions, trials, and use of the service.

Agreement and business authority.

These Terms of Service (the “Terms”) are a binding agreement between Amplifyd LLC, a Texas limited liability company, doing business as EquipFlow(“EquipFlow,” “we,” “us,” or “our”) and the company or other legal entity obtaining or using the Service (“Customer,” “you,” or “your”). If you accept these Terms for an organization, you represent that you have authority to bind it. EquipFlow is offered for business use, not personal, family, or household use.

You accept these Terms by checking the Terms box in Checkout, signing an order form that incorporates them, creating an account, or using the Service. “Service” means the EquipFlow web application, related mobile and API surfaces, support, and the public website at equipflow.app. A signed order form, master services agreement, data processing addendum, or other written agreement controls if it expressly conflicts with these Terms.

Service and license.

Subject to payment and continued compliance with these Terms, EquipFlow grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Service for Customer’s internal business operations. Customer is responsible for its authorized users, their activity, and the accuracy and legality of information submitted through the Service.

Subscription term and automatic renewal.

A paid subscription begins on the date shown in Checkout or the applicable order form and continues for the monthly or annual term selected there. Unless Customer cancels before the end of the current term, the subscription automatically renews for successive terms of the same duration and EquipFlow will charge the payment method on file at the then-applicable price.

Customer may cancel through the Billing section of the application or the Stripe-hosted customer portal. Cancellation takes effect at the end of the current paid period. Customer keeps access through that date, and cancellation stops the next renewal charge; it does not unwind the current term. Where applicable law requires a renewal notice, EquipFlow will send it to the billing email on file. Price changes will be communicated at least 30 days before they apply and will take effect no earlier than the next renewal.

Payment, taxes, and no refunds.

Subscription fees are charged in advance in U.S. dollars. Customer authorizes EquipFlow and its payment processor to charge the payment method on file for recurring fees and applicable taxes. Customer must keep complete billing information and a valid payment method on file.

Fees are non-refundable. Except where applicable law requires otherwise, EquipFlow does not provide refunds or credits for cancellation, partial periods, unused time, downgrades, or an annual term ended early. Cancellation prevents future renewal charges only after the current paid period ends.

If a payment fails, EquipFlow or its payment processor may retry the charge and notify the billing contact. EquipFlow may suspend access while an amount remains overdue, after reasonable notice when practicable. Suspension does not cancel amounts already owed.

Granted 30-day trials.

A free trial is available only when EquipFlow grants it. Unless we agree otherwise in writing, a Customer and its affiliates may use only one trial. An approved trial lasts 30 consecutive days, starts when the Checkout Session is completed, and requires a valid payment method. No subscription fee is charged during the trial.

Unless Customer cancels before the trial ends, the trial automatically converts to the monthly or annual paid subscription selected in Checkout and the payment method on file is charged the price disclosed there. EquipFlow will send a trial-end reminder to the billing email approximately three days before the trial ends, identifying the end date, selected price, and cancellation method. We may withdraw trial eligibility where information is inaccurate or the trial is duplicated or abused.

Accounts and security.

Each user must have individual credentials and keep them confidential. Customer must promptly remove access for people who are no longer authorized and notify EquipFlow of suspected account compromise. Only users with Customer’s owner or administrator authority may make subscription changes or cancel a subscription.

Customer Data.

As between the parties, Customer owns the data Customer or its users submit to the Service, including customer, rental, inventory, inspection, maintenance, financial, attachment, configuration, and integration records (“Customer Data”). Customer grants EquipFlow a limited, worldwide license to host, copy, transmit, back up, and otherwise process Customer Data only as needed to provide, secure, support, and improve the Service, comply with law, and follow Customer’s instructions.

EquipFlow may create and use aggregated or de-identified service and usage information that does not reasonably identify Customer, its users, or its customers. Our handling of personal information is further described in the privacy policy.

For 30 days after a subscription terminates, Customer may request an export of available Customer Data by emailing [email protected]. After that export window, EquipFlow may delete or de-identify Customer Data, subject to applicable law, required tax or audit retention, and normal backup cycles. Retained backup copies remain protected and are deleted in the ordinary course.

EquipFlow ownership and feedback.

EquipFlow and its licensors own the Service, software, code, workflows, interfaces, documentation, branding, and all related intellectual property, including modifications and improvements. Customer Data remains Customer’s property. If Customer gives suggestions, ideas, corrections, or other feedback, Customer grants EquipFlow a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation. Feedback does not include Customer Data.

Acceptable use.

Customer and its users may not use the Service unlawfully; submit infringing, deceptive, malicious, or unauthorized material; interfere with the Service or another customer; introduce malware; bypass security, authentication, usage limits, or rate limits; probe or test vulnerabilities without prior written permission; scrape or extract data in a way that burdens the Service; access another customer’s data; resell or provide the Service to a third party; or reverse-engineer, decompile, or disassemble the Service except where law expressly forbids that restriction.

Third-party services.

Customer may direct EquipFlow to connect with third-party services, including Stripe and QuickBooks Online. Those providers’ terms govern Customer’s relationship with them. EquipFlow is not responsible for a third-party service, its data, or changes to its availability. QuickBooks, QuickBooks Online, and Intuit are trademarks of Intuit Inc. and are used only for identification. Integration data handling and QuickBooks disconnect instructions are described in our privacy policy and at /integrations/quickbooks/disconnect.

Suspension and termination.

EquipFlow may suspend access for overdue payment, a material breach of these Terms, illegal activity, a security or performance threat, or a legal requirement. We will give reasonable notice and an opportunity to cure when practicable. We may terminate for a material breach that remains uncured for 30 days after notice, or immediately where continued access would be unlawful or create a material security risk. Customer may terminate by canceling its subscription; the termination becomes effective at the end of the current paid period.

Disclaimers.

To the maximum extent permitted by law, the Service and public site are provided “as is” and “as available.” EquipFlow disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation, or the accuracy of third-party data. EquipFlow is rental-operations software, not legal, accounting, tax, insurance, or financial advice; Customer remains responsible for its business decisions and compliance.

Limitation of liability.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or related to the Service or these Terms, even if advised that those damages were possible.

Each party’s total aggregate liability arising out of or related to the Service or these Terms will not exceed the fees paid or payable by Customer to EquipFlow during the 12 months before the event giving rise to the claim. If the event giving rise to the claim occurs solely during a free trial and no fees were paid or payable, the cap is $100. This cap does not limit Customer’s payment obligations, either party’s fraud or willful misconduct, or liability that applicable law does not allow the parties to limit.

Changes to these Terms.

We may update these Terms. We will post the updated version and its effective date here and provide at least 30 days’ notice by email or in the Service before a material change takes effect, unless a faster change is required by law or an urgent security need. A material change to fees applies no earlier than the next renewal. Continued use after the effective date constitutes acceptance; Customer may cancel before then if it does not agree. The version in effect when a dispute arose continues to govern that dispute.

Utah law and informal resolution.

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Before starting arbitration, a party must give written notice describing the dispute and requested relief. The parties will try in good faith to resolve it for 30 days after notice is received.

Binding arbitration in Utah County.

Except for the limited court matters described below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The Federal Arbitration Act governs the arbitration agreement, and the Utah Uniform Arbitration Act applies where it is not preempted. One neutral arbitrator will hear the matter in English. The legal seat and venue are Utah County, Utah, although the hearing may occur remotely by agreement or under the applicable rules. Judgment on the award may be entered in any court with jurisdiction.

Either party may bring an eligible individual claim in small-claims court or seek temporary or emergency injunctive relief in the Utah state courts located in Utah County or the United States District Court for the District of Utah to protect intellectual property, confidential information, data, or service security. Those courts also have exclusive jurisdiction over a dispute that is not subject to arbitration and proceedings to enforce an arbitration award.

Arbitration will proceed only on an individual basis. Neither party may bring or participate in a class, consolidated, collective, or representative action. To the extent a dispute is permitted to proceed in court, each party knowingly waives trial by jury. Arbitration fees and costs will be allocated under the applicable rules, and the arbitrator may award any remedy available under applicable law.

Notices.

EquipFlow may send operational, billing, renewal, trial, and legal notices to the account or billing email on file. Customer must keep those addresses current. Formal notices to EquipFlow must be sent to Amplifyd LLC dba EquipFlow, 332 S High Rock Ave, Saratoga Springs, UT 84045, with a copy by email to [email protected].

General terms.

Neither party is liable for delay caused by events beyond its reasonable control, except for payment obligations. Customer may not assign these Terms without EquipFlow’s written consent; EquipFlow may assign them in connection with a merger, reorganization, financing, or sale of substantially all relevant assets. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified only as much as necessary and the rest remains in effect. These Terms and any controlling signed agreement are the complete agreement about their subject matter.

Questions.

Email [email protected] or write to Amplifyd LLC dba EquipFlow, 332 S High Rock Ave, Saratoga Springs, UT 84045.

Effective and last updated: July 22, 2026.