Dispatch & Returns

Use a driver link without an account

Published 2026-09-30 · Updated 2026-09-30

Copy a trip’s secure driver link so a carrier or customer can record actual work, then review the report and turn the link off when needed.

For:OwnerDispatcherYard ManagerDriver

Before you start.

  • An operational role has access to the dispatch job.
  • Check the load, place, and trip plan before sharing.

Steps.

  1. Copy the driver link

    Take me there →

    Open the job and choose Copy driver link for the intended trip. Check the copied address and any No driver or time yet note. Copying a link does not assign a driver or prove departure.

  2. Record and send the visit

    The recipient opens the link without signing in and checks the trip. In Record what happened, enter actual time, units or quantities, outcome, notes, and requested proof. Use the trip’s displayed action: Mark delivered for delivery or Mark picked up for pickup; other work has its own label. Use Send what was done for a partial visit or Send: couldn't complete for a failed visit. Read the server confirmation or dispatch review state; an entry saved only on the phone has not reached dispatch. Completed pickup still needs yard receipt.

  3. Verify receipt and control the link

    The office checks the report on the job. If the phone says the entry is saved locally or pending, reconnect and use the offered send recovery; wait for confirmation that dispatch received it. Use Turn off on the trip’s link to revoke access.

    warning

    Anyone with the link can see and report that trip. Share it only with the intended hauler; do not put token-bearing links in public screenshots or articles.

Common problems and recovery.

The link no longer works.

Ask dispatch for a fresh link. Links can expire, be turned off, or stop working when the trip is cancelled.

The driver could not finish or upload every attachment.

Report the actual partial or failed outcome and read attachment recovery. Do not claim an unsent entry or failed photo reached the office.

Continue in EquipFlow.

Open the product to do the work, or contact support if the saved information does not match what this article describes.

Last reviewed 2026-09-30 against EquipFlow product commit c0ec0c7b7.